US Grand Prix a huge success with social media users

20 November 2012 by Dionne Lackey

This weekend Formula 1 returned to the US for the first time in 5-years.

US Grand Prix is a winner on social media

Formula 1 has always had a mixed relationship with America. The popularity of NASCAR has significantly impacted Formula 1's success. As Eddie Gossage, the president of Texas Motor Speedway recently said:

"NASCAR fans tend to look down their nose at Formula One fans and Formula One fans tend to look down their nose at NASCAR."

The problem, he says, is that road racing isn't an American sport and therefore, it will never succeed.

Events like the 2005's shambles- which saw only 6 cars taking part - have done little to help. But this time around, Formula 1 put on a great show at a brand new purpose built circuit.

The social media buzz around the event certainly reflects that. By using the Sentiment platform to monitor social networks in the US over the race weekend, we have recorded 22,000 mentions. As you would expect, the peak was on race day itself when over 7000 mentions were recorded.

Sentiment chart US Grand Prix

As you can see from the chart above, these conversations were overwhelmingly positive. Of all the mentions, 45% were positive and only 4% carried negative sentiment. A small number of those negative mentions were tweets referring to the sport as being boring or dull, but these were few and far between.

Instead, American viewers clearly embraced and enjoyed the race. Contrary to the earlier quote, even some NASCARfans were getting in to it.



It looks like there could be a positive and prosperous future for F1 in the US after all, but social media monitoring can tell us much more than that. Drilling into this data can tell event organisers what worked well and what can be improved next year. For example:

Were the shuttle buses a success? Were there complaints about traffic? What age group was most likely to watch the race? Was the television coverage well received? Who were the most talked about manufacturers or sponsors? All of this can be answered using a social customer service tool.

Guest post by Jeremy Taylor (Our Social Times)

Try out Sentiment for yourself and discover how we help brands manage social customer service and increase brand engagement - request a demo

Tags: US Grand Prix, Buzz monitoring, Social Media Engagement

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